Keep track of customers across sales, support and marketing
Define sales territories based on customer or market characteristics. Set targets and monitor sales performance.Identify trends, spot opportunities, increase efficiency and reduce cost, more closings in less time
Building a solid CRM foundation is no easy task. Organizations must not only identify the best CRM technologies for their business, but must also employ effective change management strategies to align their people and processes with customer relationship goals. Rama-it fuses the straightforward simplicity, mobility, and social aspects of a consumer app with the business process optimization of conventional CRM.
Transform your sales with the information you need to put your customers first. Rama-it CRM gives you contextual intelligence for better, faster, and smarter decisions, build stronger relationships, and enjoy greater sales success.
Make sure the right messages are delivered to the right customers through the right channels. Leverage our solutions for campaign management, list management and lead generation
Build customer loyalty. Increase first call resolution and agent productivity,All while delivering amazing customer service from anywhere with Service Cloud, built on the web Platform.
Rama-it CRM is highly extensible architecture enables you to rapidly build and deploy powerful applications, custom solutions, and business process enhancements to your entire organization